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Refund and Returns Policy
Digital Products:
Due to the nature of digital products, we are unable to offer refunds or returns once a purchase has been made. Please ensure you carefully review product descriptions and compatibility before making a purchase.
Physical Products:
We strive to ensure customer satisfaction. If you’re not completely satisfied with your physical product purchase, you may return it within 13 days of the purchase date for a full refund or exchange.
To be eligible for a return, your item must be:
- In the original condition
- Unopened
- Unused
- In its original packaging
To initiate a return, please contact our customer support team at altasgaming786@gmail.com
Please note that return shipping costs are the customer’s responsibility, unless the return is due to our error. Once we receive your returned item, we will process your refund or exchange promptly.